Helpdesk

1. Upload files to your ftp server (password to the archive is pilotgroup) using any FTP software which you have installed at your computer. (Here are tutorials on the use of several popular FTP clients:
http://ftphelp.secureserver.net/index.html).
2. Create empty MySQL database and add a user to this database. Database user should have all the rights because our script will use this user’s parameters to populate the database with needed tables
and data.
Note: To be on the safe side, it’s advised to make a backup of the whole database at least once a month. Please don’t forget to do it.
Note 2: If the script by some unknown reason was not able to create MySQL database at the very end of installation process, please create a database using .sql file in /install folder.
3. Go to http://www.yourdomain.com/install/ (where www.yourdomain.com is your site name).
4. Give CHMOD 777 to the folder where the script is located, and to the following folders:
templates_c/ (if you don’t have these folder in “admin” and “user”,please create them)
logtest /
image/
icon/
icon/logo
icon/user_logo
courses/image
courses/
admin/
admin/templates_c
admin/config.ini
admin/preferences.conf
config.php
install/install_log.txt
Note: Sometimes you will have to give CHMOD 777 to public_html directory and this is definitely forbidden by most of hosting companies. You shouldn’t be worried about it because you can simply give
CHMOD 777 for the period of installation and right after installation you can make the original permissions level.
Note 2: If you use Windows server, then you should either yourself give all rights to Internet Guest account for the above-mentioned folder or ask your hosting company to do it.
Note 3: Also if you have a problem of write command, please try to give CHMOD 777 to config.php file in script root.

5. Continue installation process by pressing ‘Next’ button and passing to ‘Database & Server configuration’ step: Database Info (database host name, database name, database username
and password) should be filled in by you. Server Info is identified by software script automatically and there’s no need to edit this section.

Press ‘Next’ button to install software database:

Fill in your future Administrator Info:

Update software database with Administrator Info:

Complete installation:

6. Remove or rename ‘install’ folder for security reasons.
Note: After installation you can face the following situation: After you enter in your browser www.yoursite.com (in the case if script is installed in your site root) you can see a blank page. Please don’t be afraid, the possible matter is in not very correct server settings. Just try to enter http://www.yourdomain.com/index.php and you will see your site.