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Helpdesk

The section displays subscribers list to whom newsletter was not delivered due to some problem. Here you can view what caused the problem with delivering a newsletter and remove selected subscribers.
In order to enable this option, you should set the following file to crontab: /cron/cron_check_email.php
Messages about bounced errors will be sent to a ‘From’ address. Once this cron file is executed, it will pull these messages into ‘Bounced subscribers’ section so that you could decide what to do with these subscribers.