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Helpdesk

To view the list of triggers you already created click Autoresponders in the navigation bar, then click Manage Triggers.

Here you can:
Create a trigger: click this to start adding a new trigger.
Delete selected: removes selected triggers.
Activate/deactivate a trigger: when activated, a trigger will activate an action when specified action occurs; when deactivated, trigger will stay inactive even though specified action takes place. To activate or deactivate a trigger, please click the icon in the column ‘Status’ of the necessary trigger.
Edit: apply changes to trigger’s settings.
Delete: remove the trigger.