Helpdesk

1. Download AllShareVideo software archive, extract the files and upload them to your ftp site using any FTP client which you have installed at your computer.
Note: Use Binary transfer mode when uploading source codes. This is a strict requirement of Zend encoded files.

2. Create an empty MySQL database and add a user to this database. Database user should have full rights because the script will use this user’s parameters to populate the database with tables and data.
Note: To be on the safe side, it’s advised to make a backup of the whole database at least once a month. Please don’t forget to do it.

3. Set CHMOD 777 (full permissions) to the following script folders:

Note:CHMOD 777 (rwxrwxrwx) – you can do that by right clicking on the script file or directory in your FTP client software dialog box and choosing CHMOD or Set File Attributes.

Note 2: Sometimes you will have to give CHMOD 777 to public_html (or www) directory and this is definitely forbidden by most of hosting companies. You shouldn’t be worried about it because you can simply give CHMOD 777 for the installation period and return to the original permissions level right after it.

Note 3: If you use a Windows server, you should either give all rights to Internet Guest account for the above-mentioned folder yourself or ask your hosting company support team to do it.

4. Go to http://www.yourdomain.com/install/ (where www.yourdomain.com is your domain name)

5. Install the script (all data will be inserted by installation script and you are just to check it up and correct if anything is wrong)

It’s important to set up cron file to enable site email alerts:

Note: You can face the following situation after installation: you may see a blank page when opening www.yoursite.com in your browser if the script is installed to site root. Don’t get afraid, just try entering www.yourdomain.com/index.php to see site main page.

The script will redirect you to AllShareVideo administration panel right after installation:

Administrator can access both admin and user modes with 1 and the same login information. Remove ‘/admin’ in the URL to access site user mode.